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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
HP Recommended
Have you run diagnostics?
Make sure you can pass UEFI diagnostics:
Tap the ESC key after powering on and press F2 to run diagnostics. |
If you can pass diagnostics, then this article explains how to boot into safe mode
https://support.hp.com/bg-en/document/ish_5000477-5000532-16
To do the startup repair you skip down to 'Enter safe mode from outside windows'
When you get to advanced options select 'Startup Repair'
If the startup repair fails then try the restore point. Let me know if you need to do that.
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