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‎10-21-2018 11:32 PM

HP Recommended
Product: Pavilion G4 2049tx
Operating System: Microsoft Windows 10 (64-bit)

My laptop suddenly stoped working, with a BSOD msg, when i tested that time its showing Hard drive short DST test failed, but my Hard drive is ok, some times its start working after sometime again stop. what to do?

1 REPLY 1

‎10-22-2018 12:04 AM - edited ‎10-22-2018 12:06 AM

HP Recommended

A hard drive that fails Short DST is failing fast. That is why sometimes it works and other times it doesn't. Replace the hard drive and install Windows -either using HP Recovery Media or make a  bootable Windows 10 USB using the free Media Creation Tool at Microsoft site.

https://www.microsoft.com/en-us/software-download/windows10

 

Maintenance and service Guide shows how to replace the drive:

https://support.hp.com/us-en/product/hp-pavilion-g4-2000-notebook-pc-series/5226238/model/5336737/ma...

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