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- Hard drive errors message, can’t go to windows

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10-17-2020 11:15 AM
Please help me , I have HP ENVY X360 bang and olufsen, my computer shows hard disk errors
please run the hard disk test in system diagnostics
HARD DISK 1 (3F1)
F2. System Diagnostics
For more information, please visit Www.hp.com./go/techcenter/startup.
This is the message on the screen and can’t go to windows. I have test Memory test
hard drive checked was done. Please help me . I just lost my job and I can’t afford $100 the engineer are charging. 😭😭
10-18-2020 09:27 AM
I wish I had encouraging news for you -- but I do not.
That error code means a drive failure and that would require the drive to be replaced -- there is no way to fix a failing drive.
I am a volunteer and I do not work for, nor represent, HP