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HP Recommended
HP pavilion notebook PC-n261tx
Microsoft Windows 10 (64-bit)

Hi all,

 

I am getting a PREPARING AUTOMATIC REPAIR error while booting up my laptop. After sometime it fails and displays AUTOMATIC REPAIR COULDN'T REPAIR YOUR PC and asking me to either shutdown or Advanced Options. So finally after running Windows UEFI Diagnostic tool, I got an error in System Test with the following message :

 Hard Drive Short DST check : Failed

 Failure ID: 609X01-75HA6C-MFPV61-60VB03

 

Another Component test for Hard Drive also failed saying HARD DRIVE OPTIMIZED DST CHECK : FAILED.

I cannot figure out what's the issue that is stopping my laptop to turn on and stuck in PREPARING  AUTOMATIC REPAIR loop. 

 

Kindly suggest a solution for the aforementioned issue.

1 REPLY 1
HP Recommended

@vish26 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For Windows 7 and Windows 10. Please use Cloud Recovery tool:

 

            https://support.hp.com/au-en/document/c06162205

 

Regards.

BH
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