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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Hello please help me

Create an account on the HP Community to personalize your profile and ask a question
04-23-2020 01:40 PM
To change your BIOS password, you have to know the current one.,
IF you don't know the current one, I'm really sorry that we can not help you with this, but Community policy prohibits us from assisting you in any way.
For BIOS password resets, read this HP thread: https://support.hp.com/us-en/document/c06368824.
If you are not prepared to spend the money to get HP to replace the motherboard for BIOS password resets, you could take the PC to a local repair facility to see if they can do it for you -- but we are unable to assist in that.
I am a volunteer and I do not work for, nor represent, HP
04-23-2020 01:44 PM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
This topic is going to be locked. If you would like help resetting the password on your product, please Contact HP support in your region.