12-24-2019 09:51 AM
Help!! This computer is literally brand new, probably 10hrs of gameplay on it. I noticed I can’t use my F keys for gaming so I wanted to go into my BiOS to change that.... well, everytime I tried I encountered a loud repeated beeping sound (practically woke my whole house up the first time) but can’t seem to get onto BiOS without it doing that??? Surely this isn’t normal?! Please please help! I just want to be able to game easier and with more efficiency
12-24-2019 10:28 AM
You should not be having problems like this with a new PC!
You paid for free HP Tech Support as part of the warranty coverage, so you might as well make use of it.
While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about troubleshooting and repairing your machine remotely.
I did this recently and the HP Tech was able to remotely access my PC from the Internet to check out the problems.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP