Help - HP Envy x360 won't boot after latest Windows Update

[asdfdfgh]

Here is what I did:

1)  Remove drive from laptop and put into a usb enclosure

2)  Plug enclosure into a different computer

3)  Use file recovery software to take an image of the drive, and then recover any needed files.  (I used R-Studio but other would probably also work)

4)  Use a partition program to either correct the partition table or just delete everything and create a single new partition (I used DiskGenius but any partitioning program will probably work)

5)  Plug the drive back into your laptop

6)  Boot up with HP Rescue Media and do a windows reinstall

Hope that helps - good luck! 

[Derek5859]

Thank you for the additional information!

[Derek5859]

Ultimately, no fixes worked and HP had to physically fix the computer at one its repair centers.

[cf-mark-t3]

For me: This is an Intel Optane issue. No drivers supplemented into restore media would work. Tried every version I could find.

Ultimately bought another SSD that did not have Optane and restored using HP media to that. Saved me from having a very expensive paperweight. 

This isn't the first time I've run into Intel Optane causing problems for a system after update. Unfortunately in this case, the BIOS functionality regarding Optane was extremely limited so I had to try other options.

The user in my case didn't have any data on the drive that wasn't backed up or I would have checked if I could access with a drive reader after. 

My guess is HP rolled Optane changes into an update that caused this problem with systems. 

[Derek5859]

I suspect that you are right. My computer could not see drivers no matter how many times HP sent me recovery software. They had to physically fix the drive itself.