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Jamazing
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Message 1 of 2
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Help after boot failure im getting hard drive failure id UAHU6X-89GAKU-XD7X7G-608503

HP Recommended
Id # x0H82UA#ABA

Getting this failure id UAHU6X-89GAKU-XD7X7G-608503 IT SAYS TO DO SOMETHING IN BIOS help how and where do i get to that my computer wont even load

1 REPLY 1
Paul_Tikkanen
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

Below is the error report generated by the code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
UAHU6X-89GAKU-XD7X7G-608503OKCND00000005/4/21301StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 SMART Hard Drive Detects Imminent Failure

 

You will need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

HP Notebook PC (Intel) * Models: 15-ay000 – 15-ay099 * Models: 15-ay100 – 15-ay199HP 250 G5 Notebook...

 

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

 

After you replace the drive, you should be able to use the HP cloud recovery tool to reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...you will need to use another PC running Windows 7 64 bit or newer, and a 32 GB USB flash drive to create the recovery media.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

 

 

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