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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Help after boot failure im getting hard drive failure id UAH...

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05-05-2021 07:39 AM
Hi:
Below is the error report generated by the code you posted, minus your notebook's serial number.
UAHU6X-89GAKU-XD7X7G-608503 | OK | CND0000000 | 5/4/21 | 301 | Storage | Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive | Hard Disk 1 SMART Hard Drive Detects Imminent Failure |
You will need to install a new hard drive and reinstall the operating system.
Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.
You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).
After you replace the drive, you should be able to use the HP cloud recovery tool to reinstall W10, the drivers and the software that originally came with your notebook.
Here is an info link for how to use that utility...you will need to use another PC running Windows 7 64 bit or newer, and a 32 GB USB flash drive to create the recovery media.
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support