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HP Recommended
HP Gaming Pavilion - 15-cx0098ur

Today I decided to update the BIOS (I have Insyde F.11, 13.08.2018) to the latest version (I have Insyde F.28 Rev.A). But when I try to download and read the file with the release notes so that the update goes without problems, I get a 404 error with the following message:
"We're sorry
We can't seem to find the page you were looking for.
Try going back to Support Home or use your Diagnostic Solutions to resolve your product issues."
What should I do?

2 REPLIES 2
HP Recommended

Hi @Bratanoid,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with updating the BIOS for your HP Gaming Pavilion - 15-cx0098ur.

 

You may download and install the BIOS update from this link.

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
HP Recommended

Hello!

You see, the thing is that I can't read the "Release Notes" file in order to find out in as much detail as possible what problems have been fixed in the BIOS. When I try to read this file, I still get an error message.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.