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gufix
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Message 1 of 2
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Help to reset password bios on HP EliteBook 8770w

HP Recommended
HP EliteBook 8770w
Microsoft Windows 10 (64-bit)

Help to reset password bios on HP EliteBook 8770w. The most interesting thing that I didn't put password , it appeared after the installation of the software for diagnostic,  and reset the bios to default.

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WAWood
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Message 2 of 2
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@gufix 

If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.

We are not permitted to assist in resetting passwords due to HP Policy.
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For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true
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For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. HP does not reset the BIOS password on the current motherboard.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- but we can not assist in that in any way.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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