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HP Stream 14-cb163wm Laptop PC

My grandson was playing with my laptop I came home from work tried to turn it on and it says system disabled i 70861331 and now there's a administrative password on there and I never put one on there. 

1 REPLY 1
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Hi @Blueyes6976,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your laptop Hinge and broken screens. Not to worry I will help you to get a resolution to resolve the issue. 

 

I am sorry to hear that  This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.  

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee!


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.