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HP Recommended
HP Pavilion x360
Microsoft Windows 10 (64-bit)
Please email me the SMC.bin file on sblmthethwa@gmail.com
2 REPLIES 2
HP Recommended

@Teddy7 

 

At the password screen, hit enter 3 times. 

 

If you receive an 8 digit 'halt code', post back with this code.

 

If you don't receive a halt code, you will need to Contact HP Business support - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.  This facility is not available through the Forum.

 

You can contact HP Business Support in your country via

 

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

or

 

https://support.hp.com/us-en/contact-hp

 

Just to note, if you do intend to go the HP route, don't try removing the rtc battery.  It won't remove the password, but it will reset the clock - as smc files are time coded, a large disparity between the system clock and the time encoded in the smc will cause it to fail.

 

Regards,

 

DP-K

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Windows Insider MVP

HP Recommended
Hi the code is i 92582944
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