• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having hardware issues? Click here for tips and tricks.
Locked

‎12-30-2022 11:17 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hey,

I recently bought an hp laptop, unfortunately it is broken. After some recearch I found out that if I connect the circuit board of the power button to the motherboard, the laptop shuts down. So it just has power and it works, but when I connect the circuit board to my motherboard again, my laptop turns off and it has no power anymore. The annoying thing is that I can't get into the bios to set it to turn on with a different button. I ordered a new circuit board for the power button. That is this one: DAG3BAPB4E0 931590-001.
However, it takes a while before this circuit board is received and I would like to test my laptop in the meantime so that I can see if there is anything else wrong with my laptop. Does anyone know a way I can turn on my laptop without using the power button and without using the circuit board? I can't get into the BIOS or anything. I can't do anything on my laptop yet. The model number of my laptop is: 17-an113ns. It's an hp omen laptop. Can someone help me? I would be very grateful. With kind regards, Jasper.

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.