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‎08-28-2020 04:54 PM

HP Recommended
Product: Ho stream note book
Operating System: Microsoft Windows 10 IOT

How do I get on to my computer Wal-Mart used it as a display computer so it says Wal-Mart and I tried to reset but Wal-Mart used it so now I can’t get on at all 

1 REPLY 1

‎08-28-2020 09:18 PM

HP Recommended

Hello @Roseyseney 

 

When you say you cant get on, you mean it wont let you sign in, or it wont boot at all?

Look on the bottom underneath of the case and see if there is a Product Number listed. Usually its on a sticker.

Are you sure its actually windows 10 IoT installed and not Windows 10 S ?

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