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‎09-28-2017 11:17 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I recently bought an HP Pavilion 15 laptop that identifies itself as HP Pavilion Laptop 15-cc5xx. It runs Windows 10 Home 64. I am very disappointed with it, as it is a 7th Gen Core i5 with 8 gigs RAM but I find it quite slow, and it freezes constantly for no reason I can determine. However, I digress. I am trying to find out how I can access the BIOS on this laptop. All the docs I can find say to press F10 during startup, but that doesn't do anything. I just end up at the Windows screen. I'd appreciate any help. Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-28-2017 11:41 AM

HP Recommended

Hi:

 

On most of these new PC's you have to tap the ESC key at the beginning of the HP welcome screen and then you will get a list of options.

 

From that list, select the F10 system setup option to get access to the BIOS.

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3 REPLIES 3

‎09-28-2017 11:41 AM

HP Recommended

Hi:

 

On most of these new PC's you have to tap the ESC key at the beginning of the HP welcome screen and then you will get a list of options.

 

From that list, select the F10 system setup option to get access to the BIOS.

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‎09-28-2017 11:58 AM

HP Recommended

Thank you - that did the trick!

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‎09-28-2017 12:08 PM

HP Recommended

You're very welcome.

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