• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-17-2020 06:58 AM

HP Recommended
Product: Pavilion gaming 15 dk1064tx
Operating System: Microsoft Windows 10 (64-bit)

My NVIDIA Control Panel only shows 3D settings options, so I figured this is because my BIOS has set the integrated GPU as default instead of my RTX 2060. I learned that to fix this mistake, I need to access advanced BIOS. So... does anyone know how???

2 REPLIES 2

‎11-17-2020 01:50 PM

HP Recommended

@JeremieD 

Sorry, but accessing Advanced BIOS option on HP PCs is not possible.

Some OEMs lock out the advanced BIOS options to prevent customers from making changes to options that can destabilize or otherwise damage the PC -- and then send it back for repair under warranty claiming they did nothing to it.

I know only SOME of the advanced options are risky, but it's simpler to disable access to ALL advanced options than to allow/disallow on an individual option basis.

That's the course of action that HP has chosen.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎11-17-2020 07:35 PM

HP Recommended

Well, that sucks. Thanks though

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.