• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-24-2022 03:47 PM - edited ‎01-24-2022 03:47 PM

HP Recommended
Product: OMEN Laptop - 15-ek0013dx
Operating System: Microsoft Windows 11

My SSD is not showing full capacity and I'm getting INACCESSIBLE_BOOT_DEIVCE error. I'd like to change my SATA configuration to AHCI in BIOS but my BIOS doesn't have that option. I'm using an Omen 15-ek0013dx.

 

Please I need help. Thank you.

Category:
1 REPLY 1

‎01-24-2022 04:17 PM

HP Recommended

Hi:

 

You can't change the drive controller setting in the BIOS, and it has been that way for around 10 years now on HP consumer class notebooks such as yours.

 

Not only that, but your notebook has a NVMe SSD and does not use a SATA AHCI controller.

 

It uses a NVMe controller, which you can find in the device manager under the Storage controllers device manager category.

 

Sometimes you can get back into windows when you get the INACCESSIBLE_BOOT_DEIVCE error by going into the BIOS and disabling Secure Boot.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.