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HP Recommended
Compaq 610
Microsoft Windows 7 (32-bit)

Hello,

i removed the cmos battery as described in this forum, but i dont reset the password, if turn my notebook

on i see the notice Power on Password? why 

 

I dont find any jumper on the Motherboard

 

what can i do please help, i need my notebook!

 

s/n (removed content)

Service Tag CPQ610UIC560Q5X160MBNNCN1Aa

5 REPLIES 5
HP Recommended

Hi,

 

       Use the below code to reset

 

e9lo7g7wpt          (3rd letter is L)

Regards

Mahemac

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.
HP Recommended

hi, the code don t work!!!  :Crying:

HP Recommended

@jimmy0385

 

When asked for the password, just hit enter 3 times.

 

Post any code you receive.

 

REO

HP Recommended

i dont receive any code i post the picture to see it IMG_20170309_165729.jpg

HP Recommended

no one any ideas? maybe replace the bios chip removes the password????

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