How to activate UEFI boot

[Daiegorh]

Hello i have to update to windows 10 64 bits but when i try to change uefi boot option i do not appear in the bios (rev 3.5) ,I tried to update the bios to rev 3.9 but it didn't update COMPAQ Presario CQ43

[ub6424]

Hello @Daiegorh 

Please tell me the full product name and product number (p/n) of your notebook. You will find this information on the back of your notebook printed in small alphanumeric letters.

best regards

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[Daiegorh]

Donw the battery?

[ub6424]

Hello @Daiegorh 

Let's make it easier for you and me.

Do this:

(1) In Windows go to Search or hit [winkey] + r, type cmd and press Enter
(2) In the Command Prompt, enter the following command and press Enter:

wmic baseboard get product,Manufacturer,version

(3) Send me the result of the command

best regards

---

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[Daiegorh]

Sorry for late reply , I'm having problems

[Daiegorh]

Manufacturer           Product        Version

Hewlett-Packard     3672                23.4B

[ub6424]

Hello @Daiegorh 

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@Daiegorh wrote:

Donw the battery?

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ok, please check there.

best regards

---

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[Daiegorh]

Product:A7J56LA#ABM
Model:CQ43-410LA
I didin't say the serial and warranty

[ub6424]

Hello @Daiegorh 

ok, I see you have a old notebook:

Main HP page for your notebook is here:

https://support.hp.com/us-en/product/compaq-presario-cq43-400-notebook-pc-series/5186817/model/52120...

Maintenance and Service Guide ( The most important documentation )

http://h10032.www1.hp.com/ctg/Manual/c03137261.pdf

See all manuals here:

https://support.hp.com/us-en/product/compaq-presario-cq43-400-notebook-pc-series/5186817/model/52120...

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.39 Rev.A

8.3 MB

Dec 13, 2013

Download

(2) Then enter bios and load setup defaults, save and exit

I guess that your device does not support UEFI !

best regards

---

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             ⌨️

[Daiegorh]

Thank you very much but i have one question i installed the new bios all went correct but when i enter the bios is not updated