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‎04-24-2020 02:06 AM - edited ‎04-24-2020 02:08 AM

HP Recommended
Product: HP Split X2
Operating System: Microsoft Windows 8.1 (64-bit)

HP Split X2. Keyboard not working - not charging through it, no lights, nothing.

 

Tablet part appears to be fully functioning but I need to clean wipe it before giving to somebody else.

 

There is no USB.

 

There is a MicroSD.  I have a bootable ISO image on the MircroSd card.

 

I can get into BIOS and navigate to the boot order.  Here it lists USB (odd as there isn't one) but not MicroSD.

 

How do I boot from the MircroSD, or failing that how else can I wipe / re-install Windows?

 

Note :  the reinstall / refresh options from within Windows don't work as there are 'missing files' - presumably on a recovery partition in the keyboard HDD.

 

 

1 person had the same question
3 REPLIES 3

‎04-24-2020 06:34 AM

HP Recommended

Hi
Make, Model and OS please.
SKU: if possible 
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 

 

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‎04-25-2020 02:23 AM

HP Recommended

On the base of the tablet it has :

 

M/N 13-m110sg

P/N F1W09EA#ABU

 

Is that what you refer to as 'model' ? 

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‎05-06-2020 02:51 PM

HP Recommended

Was there anything else you needed?

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