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‎07-31-2021 05:22 AM

HP Recommended
Product: HP Laptop Model15-db0011dx

HP Laptop Model 15-db0011x 

Category:
3 REPLIES 3

‎07-31-2021 05:40 AM

HP Recommended

That warning usually means the hard drive has failed.  To verify that run the Diagnostics

To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.


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‎07-31-2021 05:46 AM - edited ‎07-31-2021 05:54 AM

HP Recommended

Thanks a million man, it says Boot option menu 

OS boot manager (UEFI)- Windows boot manager <HGST HTS541010B7E610> Boot from EFI File 

Enter to select an option Press F10 to BIOS setup options, ESC to exit please what do I do next 

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‎07-31-2021 09:40 AM

HP Recommended

So are you saying that you followed the directions to run the Diagnostics and the popup menu did not show?  Or you did not press F2?  Or what? 

Diagnostics routine should post results.  What were the results?

From what you posted it should go ahead and boot to the OS boot manager (UEFI) after the report from the Diagnostics routine is completed, after asking if you wish to continue.


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