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Chester16
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How to recover my @rhipe.com account. Im trying to forgot pin my administration password

HP Recommended
Example: elitebook g6
Microsoft Windows 10 (64-bit)

Im trying to forgot pin my laptop because ot always said that my pin is incorrect. I guess i locked it without knowing what happen. Then i tried to direct to forgot pin but i forgot my password on my rhipe account. What is the best solution to recover it? I dont want to format my laptop because i have important file stored there. 

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WAWood
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HP Recommended

@Chester16 

We are not permitted to assist in resetting passwords because HP considers that a violation of customer privacy. HP can assist in resetting passwords but if your original warranty has expired, they will charge you for the assistance.
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For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

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