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- HP Community
- Notebooks
- Notebook Boot and Lockup
- How to recover my windows 10

Create an account on the HP Community to personalize your profile and ask a question
07-12-2020 02:09 AM
My laptop gone into error and not booting. Now it is not booting....simply saying please install a os in your hard disk....i check check the boot settings where in hard disk status : disabled.
07-14-2020 01:56 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Did this happen after a recent window or software update?
- Have you made any hardware/software changes?
- Did you make any changes on the settings of your PC prior to the issue?
- When was the last time it worked fine?
This sounds like the windows operating system is not installed correctly due to that computer is not booting into windows desktop.
The last thing I can suggest trying to restore computer back to the factory settings. Performing an HP system recovery (Windows ) While doing the recovery there is an option to back up your personal files. If you have not previously done one now is a good time.
Restoring Files that were Backed Up Using HP Recovery Manager (Windows )You can also contact HP support for assistance. They can remotely access your system to help alleviate difficulties: www.hp.com/contacthp/
The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system.
- Click here: https://support.hp.com/in-en/document/c04758961#AbT3to perform System Recovery (Windows 10)
- Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool (Windows 10)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee