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HP Recommended
HP-Pavilion-14-cd0053TX
Microsoft Windows 10 (64-bit)

My laptop gone into error and not booting. Now it is not booting....simply saying please install a os in your hard disk....i check check the boot settings where in hard disk status : disabled.

1 REPLY 1
HP Recommended

@ramtipu007

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Did you make any changes on the settings of your PC prior to the issue?
  • When was the last time it worked fine?

This sounds like the windows operating system is not installed correctly due to that computer is not booting into windows desktop. 

 
The last thing I can suggest trying to restore computer back to the factory settings. Performing an HP system recovery (Windows ) While doing the recovery there is an option to back up your personal files. If you have not previously done one now is a good time. 


Restoring Files that were Backed Up Using HP Recovery Manager (Windows )You can also contact HP support for assistance. They can remotely access your system to help alleviate difficulties: www.hp.com/contacthp/

 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

Hope this helps! Keep me posted for further assistance.
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