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HP Recommended
HP Compaq NC8430

Hello,

 

I tried to setup this laptop. After pushing the power button, I select F10 to change some Bios settings,

I am asked the setup password. How can I reset this password?

Pulling the CMOS battery and the big battery does not help.

thanks in advance

best regards

3 REPLIES 3
HP Recommended

Welcome to the HP Support Community @svgt99

 

Not sure if the contacts are on your model but its worth a try.

 

Remove the memory SIM cover:

 

Remove any memory that is installed:

 

Remove anything that is covering the system board:

 

Look for any contacts that looks like this.

 

IMG_7877[1].jpg

 

IMG_0373[1].jpg

 

Use a small flat head screwdriver to short the contacts. "Try 2-3 times"

 

If that does not work then "Stringent Security" is Enabled!!!!!

 

Stringent.jpg

 

REO

HP Recommended

I had just disassembled the device. I looked a lot of time at both sides of motherboard.

I found nothing similar.

I looked for a sevice manual for this device, but I didn't got one.

I can send you a photo from both sides?

HP Recommended

I just found the service manual.

Perhaps you can send me a link for the last Bios version.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.