How to reset an EliteBook 2560p to factory settings (other than power drain, windows reset)

[CF4]

So Windows 10 WiFi?

It's...

This short script is to gather information on some parts of your system
OS, Networking Hardware and Software etc.

Copy and paste the section between the ~~~~ lines, into NotePad.
Save as CF4.bat somewhere easily accessible. Double click to Run

~~~~~~~~~~~~~
@ECHO OFF

getmac

PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"
PAUSE
~~~~~~~~~~~~~~~~~~~
The output may look something like this...

Name InterfaceDescription ifIndex Status MacAddress LinkSpeed
---- -------------------- ------- ------ ---------- ---------
Ethernet Realtek PCIe FE Ethernet 9 Disconnected AA-AA-AA-AA-AA-A8 0 bps
Bluetooth Bluetooth Device 17 Disconnected AA-AA-AA-AA-AA-A7 3 Mbps
WiFi Realtek RTL8723BE 802 18 Up AA-AA-AA-AA-AA-A6 72 Mbps

Name InterfaceDescription DriverFileName DriverDate DriverVersion NdisVersion
---- -------------------- -------------- ---------- ------------- -----------
Ethernet Realtek PCIe FE Ethernet rt640x64.sys 2015-04-06 9.1.406.2015 6.40
Bluetooth Bluetooth Device bthpan.sys 2006-06-21 10.0.16299.15 6.30
WiFi Realtek RTL8723BE 802 rtwlane.sys 2017-05-03 2023.54.33... 6.70

To tell us/me what adapter is recognised and what driver is wanted or otherwise.

If in doubt please ask.

[ERROR3000]

thanks again!


the output is>

Physical Address    Transport Name
=================== ==========================================================
E4-11-5B-29-7B-55   \Device\Tcpip_{22995832-9F74-4BE8-B5A6-EE21E3879E46}
40-2C-F4-61-1E-3B   Media disconnected

Name                      InterfaceDescription                    ifIndex Status       MacAddress             LinkSpeed
----                      --------------------                    ------- ------       ----------             ---------
Bluetooth Network Conn... Bluetooth Device (Personal Area Netw...      14 Disconnected 40-2C-F4-61-1E-3B         3 Mbps
Ethernet                  Intel(R) 82579LM Gigabit Network Con...       6 Up           E4-11-5B-29-7B-55       100 Mbps

Name                      InterfaceDescription                     DriverFileName  DriverDate DriverVersion NdisVersion
----                      --------------------                     --------------  ---------- ------------- -----------
Bluetooth Network Conn... Bluetooth Device (Personal Area Network) bthpan.sys      2006-06-21 10.0.17134.1  6.30
Ethernet                  Intel(R) 82579LM Gigabit Network Conn... e1i63x64.sys    2016-04-05 12.15.22.6    6.30

ComputerName                          : DESKTOP-A4706Q4
InterfaceAlias                        : Ethernet
InterfaceIndex                        : 6
InterfaceDescription                  : Intel(R) 82579LM Gigabit Network Connection
NetCompartment.CompartmentId          : 1
NetCompartment.CompartmentDescription : Default Compartment
NetAdapter.LinkLayerAddress           : E4-11-5B-29-7B-55
NetAdapter.Status                     : Up
NetProfile.Name                       : Network
NetProfile.NetworkCategory            : Private
NetProfile.IPv6Connectivity           : NoTraffic
NetProfile.IPv4Connectivity           : Internet
IPv6LinkLocalAddress                  : fe80::a5f9:6d3:80e2:3cc2%6
IPv4Address                           : 10.0.0.11
IPv6DefaultGateway                    :
IPv4DefaultGateway                    : 10.0.0.138
NetIPv6Interface.NlMTU                : 1500
NetIPv4Interface.NlMTU                : 1500
NetIPv6Interface.DHCP                 : Enabled
NetIPv4Interface.DHCP                 : Enabled
DNSServer                             : 10.0.0.138

ComputerName                          : DESKTOP-A4706Q4
InterfaceAlias                        : Bluetooth Network Connection
InterfaceIndex                        : 14
InterfaceDescription                  : Bluetooth Device (Personal Area Network)
NetCompartment.CompartmentId          : 1
NetCompartment.CompartmentDescription : Default Compartment
NetAdapter.LinkLayerAddress           : 40-2C-F4-61-1E-3B
NetAdapter.Status                     : Disconnected

ComputerName           : internetbeacon.msedge.net
RemoteAddress          : 13.107.4.52
InterfaceAlias         : Ethernet
SourceAddress          : 10.0.0.11
PingSucceeded          : True
PingReplyDetails (RTT) : 11 ms

[CF4]

Hi

Well I have failed.

I know you have an excellent connection via ethernet, your ping is 11 ms my best is 18 ms.

But I cannot see the maker of the WiFi adapter, I have narrowed it down to a guess of Intel or Broadcom.

So I think you should start another thread and hopefully someone more wise in the ways of WiFi will assist.

[ERROR3000]

Thank you so much for your support!

The most important thing is that the unit is useful again. =]

Do you think one if these tiny USB<=>WiFi dongles you get at the China shops could help here, thus ignoring the actual problem?

Have a nice day,
Jo

[CF4]

Hi

Most certainly.