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HP Recommended
HP EliteBook 2570P
Microsoft Windows 10 (64-bit)

How do I reset the bios password on HP EliteBook 2570P? i need to update the bios but forgot the password lol
My motherboard is HP 17DF

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@AliC1 

Unfortunately, what your read is false -- as removing the CMOS battery on a laptop does nothing to the BIOS password -- as that is encoded into the chip and does not need power to be retained.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

4 REPLIES 4
HP Recommended

@AliC1 

You basically have no way to do that -- which is why you should have written it down.


BIOS and power-on passwords are contained in the firmware that is present inside the BIOS chips -- which are soldered to the motherboard and thus, are not replaceable. So, you can't just buy a replacement chip and swap them. Also, neither your nor HP can reset the BIOS password on the current motherboard. Thus, replacement of the motherboard is required with one that has a BIOS chip that does not have a password in the firmware. This is very expensive to do and can often cost more than simply replacing the PC

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do anything for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

This wasn't the factory BIOS password, I put it in myself, my laptop didn't come with a BIOS password on it. I read that I can remove the CMOS battery for an hour and maybe that could help, is that true.

HP Recommended

@AliC1 

Unfortunately, what your read is false -- as removing the CMOS battery on a laptop does nothing to the BIOS password -- as that is encoded into the chip and does not need power to be retained.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Hi AliC1

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards. 

I work on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.