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Excelcior
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How to reset hp elitebook folio 9470m bios user Administrator password..urget

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Hp EliteBook Folio 9470m
Microsoft Windows 10 (64-bit)

Hp elitebook folio 9470m ,i need to enable virtualization and to access some other aspects of the bios...but there is an administrator password on the bios setup and i do not have it.

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REO51ST
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Welcome to the HP Support Community   @Excelcior 

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC  will cause it to fail.

 

REO

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