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- HP Community
- Notebooks
- Notebook Boot and Lockup
- How to reset password

Create an account on the HP Community to personalize your profile and ask a question
07-26-2021 11:17 PM
Hi I wasn't able to remember the password of my compaq presario cq40 window 7 because im not using it for almost 9 years. Is there any other way on how can I reset the password so I can use my loptop again? Thank you for the answers.
07-27-2021 05:27 AM
Hi there! Thank you for visiting the HP Support Community! 🙂
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Kind regards,
BiancaS.