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HP Recommended

Not so much a problem, but a question on a setting on HP Elitebooks / Probooks.  When we buy new laptops, they won't turn on out of the box until the power adapter is plugged it.  I'm assuming this is a setting to prevent the laptop from accidentally turning on in shipping and overheating, as the batteries are charged once you turn it on.

 

I have to ship laptops after doing some setup work on them, and wondered if there is a setting I can change to duplicate this behavior.  So, is there a setting in the BIOS or somewhere that anyone is familiar with that will prevent a laptop from being powered on until the power button is pressed WITH the power cord attached?  Somehow HP does this with new laptops, but I can't see how to do it.

 

I've looked in the BIOS but don't see it.  Also tried Googling it, but just get all the problems with computers not turning on.

 

Thanks... and have a good day!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@FrankOH 

 

Welcome to the HP Community Forum.

 

The setup is called "Ship Mode" or "Shipping Mode"

 

Ship Mode / Shipping Mode

What it is, systems supported, and how to set

HP Business Notebooks, Tablets, and Mobile Workstations - Batteries May Not Charge After Extended St... 

 

Reminder >> The most recent BIOS version is found in the system category Software and Drivers

 

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

 Product Home

Enter the device type and model name of your HP device

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@FrankOH 

 

Welcome to the HP Community Forum.

 

The setup is called "Ship Mode" or "Shipping Mode"

 

Ship Mode / Shipping Mode

What it is, systems supported, and how to set

HP Business Notebooks, Tablets, and Mobile Workstations - Batteries May Not Charge After Extended St... 

 

Reminder >> The most recent BIOS version is found in the system category Software and Drivers

 

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

 Product Home

Enter the device type and model name of your HP device

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Thanks!  Option one in that article worked perfect.  Just what I was looking for.

HP Recommended

@FrankOH 

 

Excellent!

You are welcome.

Happy "Ship Mode".

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.