Hp 1089au

[mi2harshal_here]

Hi, 

     My laptop was working as usual, but few minutes later, suddenly screen got turned blank when I was typing on laptop keypad, but keypad lights were glowing as like before, even screen turned OFF. So I decided to restart laptop by pressing long hold power button, that resulted with no keypad lights glowing, screen turned OFF blank and power light is only constantly turned on 

Tried all bios reset steps, but nothing worked out

Working things 

Laptop can be charged 

Usb ports of laptop allowing me to charge phone  

Current status, if I press power button 

 Only power light glows

screen stays blank

Caps lock button never goes blinking or glowing 

[Nal_NR]

Hi @mi2harshal_here,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand that you are having issues with the black screen.

If you have performed all steps from this document and still having issues, then this could be a hardware issue and might need service. 

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.