Hp 11 be000xxx Tablet Wont turn on.

[Altamash2]

My tablet was plugged in for charging and by mistake i press camera button. the camera pop up then suddenly screen bcame scratchy and then it went off. im totally clueless what happened . the screen turned off and now the tablet wont turn on. i think its not booting up. i kept on charge for sometime it got pretty hot but still wont turn on.

The worst part is that i purchaed it from USA BUT right now im in  Abu dhabi im not sure if they will repaired it under warranty . ( it have active warranty showing 7 month remaining). 

Regards

Altamash

[personal info removed]

[sandytechy20]

@Altamash2 

Welcome to the HP support community.

I understand that your tablet is not turning on, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

[Altamash2]

Hi @Sandytechy20

I have followed the steps and raised case to Support team via call 800035703830.  Case number : 5102292074

They will sent me list of Hp service center . 

I tried reaching 1 service center name EnsureIT service center Abu dhabi. 

As per them , My device is in factory warranty but they refused to repair it bcoz they dont accept tablet type product for service.

I just bought this product recently this oct 2022 and i cant believe i have the only option is to throw it in a bin. rather than going back to USA for a repair.

Please advice 

Regards,

Mohammed Altamash