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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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After turning off my laptop normally, I turn it back on, black screen, no beep, but button Caps lock frozen with white light, the charger charger tantot orange, sometimes white. I tried to do a bio reset without success, even the flash procedure with Windows key + B without success, no reaction. I'm lost. I removed the ram do the tests on it one by nothing either.
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I add other elements that I noticed, the battery led remains on while the charger is not connected, even if the computer is completely turned off with long press on / off button
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