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Hp 360 xpectre doesn’t turn on. Cap lock blinks

Spectre x360
Microsoft Windows 10 (32-bit)

I was watching movies in my computer and my battery died. It doesn’t turn on anymore. The screen is black and the cap lock blinks with a white light 5 times slow and 3 times fast.

 

What should I do? 

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Hp 360 xpectre doesn’t turn on. Cap lock blinks

@mishellechayeb
Thank you for posting on the HP Support Community.

 

I have a few troubleshooting steps we could try to fix the issue:  
Let's try these steps -

Hard Reset -

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Remove the Battery. ( not for Built-in Battery computer ) 

4) Press and hold down the power button for 15 to 20 seconds.  

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check, If the issue persists continue next step

 

Set BIOS default and restart:

  1. Restart your notebook.
  2. During startup, press F10 repeatedly until the BIOS menu is displayed.
  3. Once the BIOS menu is displayed, press F9 to restore factory defaults.
  4. Select Yes to confirm.
  5. Press F10 to save changes and exit.
  6. Select Yes to confirm.
  7. The computer restarts using the default settings.

Hope this helps! Keep me posted for further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner, Thank you for posting in the HP Support Community.  Have a great day!

ECHO_LAKE
I am an HP Employee

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Hp 360 xpectre doesn’t turn on. Cap lock blinks

Hi Echo,

Your suggestions have not worked. I also tried to update the BIOS through a USB stick but the computer´s caps lock has the same behaviour 5 slow/3 fast blinks + black screen, no beeps.

 

What should I do?

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