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‎04-08-2023 05:58 PM

HP Recommended
Product: 15-ra008nx

I'm facing black screen on my Hp Notebook 15-ra008nx after Bios update using windows update in settings (I'm on Windows 11)

Tried using win key + B nothing happened

Win key + v nothing happened

I need to get into bios recovery mode but I can't

Can I get some help 🙏

 

 

1 REPLY 1

‎04-28-2023 06:11 AM

HP Recommended

Take usb flash drive (I advise old one, with usb 2.0 for 4~gb) .
Go to driver page for your PC on HP website. Then go to BIOS and you will see only one, newest version of it. Press at the left side on triangle to see details, and in the bottom you will see Previous versions. Open it. And try to download version that was published before (maybe year ago). Download it, run it and make recovery usb flash drive with this old version of bios. And then just plug it in to your  broken PC (it must be OFF), press win+b (and keep to press it) and press for one second Power button. Keep press win+b until you see that screen shows bios recovery process. 

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