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familymatters Honor Student
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Hp Notebook not booting and no access to bios

Notebook 15-ac121dx
Microsoft Windows 10 (64-bit)

My Hp notebook will not boot. when i turn it on the backlight lights up but no "Hp" logo appears. 

when I press esc: "ESC...Pause Startup" stays on screen

F1: "F1..System Information"

F2: "F2...Startup Check"

F9: "Change Boot Device Order"

F10: "F10...BIOS Setup Options"

F11: "F11...System Recovery"

When I press the following buttons it shows those words and then its stuck until I power it off. I have tried everything including the bios recovery key combo. Its been like this for months. The exact model of my laptop is Hp Notebook 15-ac121dx.

 

Any help?

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Distinguished Professor
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Hp Notebook not booting and no access to bios

Hi

The important one is the F2 option to test the Hard Disk.

 

Can you post a picture of the screen with the F2 option selected please?

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
familymatters Honor Student
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Hp Notebook not booting and no access to bios

F2...Startup Check (Sorry about the blurry photo.)

 

 

 

 

IMG_20190830_203535.jpgF2...Startup Check

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Distinguished Professor
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Hp Notebook not booting and no access to bios

Hi

The test should give a positive PASS/FAIL result.

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
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familymatters Honor Student
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Hp Notebook not booting and no access to bios

Hello

How will I know the reult of the test? When I press F2 it shows those words and then the screen stays like that until i power it off

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Hp Notebook not booting and no access to bios

Hi

The F2 diagnostic routine failing to run suggests a problem with the Main Board.

 

Beyond me, Sorry.

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
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