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    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 4
109
Flag Post

Hp Omen 15 won't boot up

HP Recommended
HP Omen 15
Microsoft Windows 10 (64-bit)

Hi, my hp omen laptop won't startup, whenever I turn it on, the power light and battery light both turn on, but the screen stays black. It seems like it could be a beep code but it doesn't line up with any of the listed codes. The battery light goes on for a few seconds, and after a second, the power light also turns on, then they both turn off together. Any help or advice would be greatly appreciated

3 REPLIES 3
HP Support Agent
HP Support Agent
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Message 2 of 4
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@Arc113

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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Message 3 of 4
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Hi, sorry I have been busy lately, the product id is:

6RL11EA#ABU

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HP Support Agent
HP Support Agent
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Message 4 of 4
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@Arc113

 

Did you follow the steps suggested in the article that I shared?

 

Thanks!

The_Fossette
I am an HP Employee

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