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HP Recommended
Pavilion dv7

Hello,

My pavilion dv7 will not turn on. It says the battery has 3 bars. When the battery is installed, the white light by the charger port is lit. When I plug the charger in all the way there is a dim white light lit. I have tried removing the power source and battery, holding the power button for 30+ seconds and trying to power up. I've tried with both in, just the charger in, and just the battery in. Each time I get nothing. Each time between I held the power button down with no power source attached. I'm starting to lose my patience lol please help

1 REPLY 1
HP Recommended

@Nickm1290 Welcome to HP Community!

 

I understand that the Hp Pavilion dv7 will not turn on.

 

Do not worry. I will try to fix the issue.

 

Please perform the below steps and check for the issue.

 

Hard Reset:

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Remove the Battery. ( not for Built-in Battery computer ) 

4) Press and hold down the power button for 15 to 20 seconds.  

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check, If the issue persists continue next step

 

Set BIOS default and restart:

  1. Restart your notebook.
  2. During startup, press F10 repeatedly until the BIOS menu is displayed.
  3. Once the BIOS menu is displayed, press F9 to restore factory defaults.
  4. Select Yes to confirm.
  5. Press F10 to save changes and exit.
  6. Select Yes to confirm.
  7. The computer restarts using the default settings.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day

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