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AdityaRajS
New member
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Message 1 of 2
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Flag Post

Hp bios password reset

HP Recommended
EliteBook 8470p
Microsoft Windows 10 (64-bit)

Hi, my I am [Personal Information Removed]

Recently I purchased a Hp EliteBook 8470p from a second hand shop.
As a general procedure I resetted the windows 10 but upon re-start the laptop shows no os detected. So I thought the reset may have courupted. I prepared a installation media to install new windows 10. But to my horror the laptop is in secure boot sate and will not let me to use usb for installation. And further unfortunately the bios is locked with a administrator password. I think earlier this laptop must be owned by a company been given to a employee. Pls help me I want to reset the bios password. I purchased this for my online studies. I cannot afford a new one or any alternative. My exams are coming pls help me pls.
I talked to the service centre here and they to contact customer care. I contacted customer care and they gave me the no. Of service centre.
After been in tears I thought community may get me in touch with a technician.
Pls help me this I worked a lot for this laptop.
The shop keeper has no idea who earlier owned this laptops and as he had given me in working condition he is not takking it back.
 
1 REPLY 1
MayS
Moderator
Moderator
2,121 2,118 58 203
Message 2 of 2
Flag Post
HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 


Regards,
MayS.

I work on behalf of HP.
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