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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Hp bios update bootloop

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03-07-2021 12:38 AM
The Notebook is loaded in Hp bios update without flash drive.
Pops up: bios image file specified did not pass validation.
Then the laptop restarts.
The Notebook is loaded in Hp bios update with USB stick(latest bios(F.61 Rev.A))
Pops up: initialization
And the laptop restarts.
The Notebook is loaded in Hp bios update with USB stick(previous bios(F.59 Rev.A,F.58 Rev.A,F.56 Rev.A...F.05 Rev.A)
Pops up: Unable to open bios image.
And the laptop restarts.
Help me please.
03-10-2021 11:55 AM
I reviewed your post and I understand that you are facing issues updating the BIOS.
Don’t worry, I assure you I will try my best to get this sorted.
Is the computer booting to Windows?
What is the exact issue you are facing?
Meanwhile, I recommend you try doing a BIOS recovery following the steps in the below article.
https://support.hp.com/in-en/document/c02693833
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
03-11-2021 12:10 AM - edited 03-11-2021 12:18 AM
@The_Fossette wrote:
I reviewed your post and I understand that you are facing issues updating the BIOS.
Don’t worry, I assure you I will try my best to get this sorted.
Is the computer booting to Windows?
What is the exact issue you are facing?
Meanwhile, I recommend you try doing a BIOS recovery following the steps in the below article.
https://support.hp.com/in-en/document/c02693833
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
Is the computer booting to Windows? No.
What is the exact issue you are facing? Hp bios update bootloop.
03-21-2021 08:34 AM
If the steps I shared didn't do the trick then I recommend you contact support to further diagnose the issue.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Cheers!
The_Fossette
I am an HP Employee