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‎01-15-2025 09:51 PM

HP Recommended
Product: HP EliteBook 840 G3 Base Model Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

In my hp elite book 840g3 laptop has bios lock to remove that I am using hp cloud recovery tool in that asking product id i give L3C64AV BUT IT SHOW product id doesn't match or invalid, please contact hp support so

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1 REPLY 1

‎01-16-2025 04:02 AM

HP Recommended

@Manismart30,

 

you need to use HP Cloud Recovery Client software for your business notebook EliteBook 840 G3.

HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Support

 

Click this link to download the cloud recovery client app.

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150676.exe

 

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