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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-17-2019 08:07 AM

HP Recommended
Product: X360 1030 g3
Operating System: Microsoft Windows 10 (64-bit)

Hi!

 

I turn on power on authethication in windows, than restart the system. When power on authetication (Poa) sks for passowr or fingerprint, i choose passoword, because no fingerprints registered. 

The problem is that none of passowrds, pin code, etc. Works, so i can't log in. Is there any solution, to skip/reset it, set it back to default? I tried all my passowrds. 

What can i do?

By pressing the esc key nothing happend, i cannot reach even BIOS. 

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