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HP Recommended
Envy M6-P113DX
Microsoft Windows 10 (32-bit)

I received a new Elitebook from work so I haven't used mt Envy M6-P113DX for a couple months. I tried to turn on today to update my Garmin. Nothing! no led, no start up, nothing. Charger is good, tried with Elitebook all good. Disconnected the battery to no avail. (battery was not recalled and always preformed well) Held power button 30 seconds etc. no help. Not a peep out of it!  Any ideas here? Thanks

3 REPLIES 3
HP Recommended

Hi @JimKnu

 

Welcome to the HP Support Community. 

 

Let's try a hard reset -

 

1) Shutdown the computer. 
2) Unplug all the Adapter and peripherals connected. 
3) Press and hold down the power button for 15 to 20 seconds. 
4) Plug-in the Adapter. 
5) Try to turn on the computer. 

 

You may also try these steps - HP PCs - Computer Does Not Start 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

HP Recommended

Computer would not turn on, I haven’t used for a couple months, it wouldn’t turn on, I plugged in charger, no charging light, I verified charger works with my other HP.  I disconnected battery, plugged in , no light, reconnected battery. No light won;t turn on.

HP Recommended

@JimKnu

 

This looks like a hardware issue. Please reach out to the HP Support in your region regarding the service options for your computer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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