Hp envy m7 power led on, charger led blinking continuously, won’t boot

[SChase1]

Product no. W2K86UA#ABA

my HP envy M7 will not boot I have tried to do the hard reset by holding down the power for x amount of seconds I’ve tried 15 30 60 etc. and still will not boot. The power button LED will come on but it will still not Boot To bios or any kind of GUI. And the power port LED blinks Continuously White while the power light is on. Eventually they both will just go out. 

sorry for the lack of information but that’s about all I can give you is that is all I can gather...

thanks in advance for any assistance

[praveen196]

@SChase1 Welcome to HP Community!

I understand that HP envy m7 laptop will not boot.

Do not worry. I will try to fix the issue.

• Please let me know when was working before.
• Have you made any changes to the computer?
• When you touch the power adapter(Brick type) is it warm or cold?

Please try with different wall outlets and check.

Please try with a different adapter and check.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[SChase1]

It was working the day before I posted this. The brick is warm neither hot nor cool. Normal running temp. I already tried different outlets and i only have the one charger. LEDs come on but no display. Fans turn on as well.

[KrazyToad]

@SChase1

Thanks for keeping us posted

Please try a Power Reset. Link: https://support.hp.com/in-en/document/c01684768 and check if that helps

If the issue persists please contact HP Support for Service Options

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.