cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
amrampradeep
New member
1 0 0 0
Message 1 of 2
151
Flag Post

Hp laptop black screen with _ blinking

HP Recommended
Pavilion 6530
Microsoft Windows 10 (64-bit)

Please Guide me,

 

In my HP laptop it's showing only the black screen with _ blinking in left side of the screen, so I checked the quick check 

Both Smart check & Short DST are passed, legacy support also enabled,

Still showing black screen with _ blinking, please guide me do my hard disk is working or not.

1 REPLY 1
WAWood
Level 16
Level 16
34,852 24,531 3,145 7,830
Message 2 of 2
Flag Post
HP Recommended

@amrampradeep 

Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...

 

A black screen with only a blinking cursor means the file system on the drive has been trashed to the degree that even the boot records are not readable anymore -- so the PC loader sees nothing it can use.

 

This issue is often due to a failing drive.

So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.

If your PC is new enough to support UEFI, you can use these steps to test the HDD (Hard Disk Drive): http://support.hp.com/us-en/document/c00439024

If not, to check the HDD you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.

If the drive checks out OK, then report that and I can provide you options for reinstalling Windows on your PC.

Please note that if your model has an SSD instead of an HDD, these diagnostics might not work properly.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation