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Hp logo looping

Hp steam
Microsoft Windows 10 (32-bit)

I have the hp steam 14 inch and I was resetting my pc and halfway through I turned it off and after that when I turned back on and it was stuck on the hp logo. It wouldn't let me proceed to login.

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Message 2 of 2
Flag Post
HP Recommended

Hp logo looping



Welcome to the HP Support Community!


I reviewed your post and I understand that the computer is not booting to Windows.


Don’t worry, I assure you I will try my best to get this sorted.


As you have mentioned that you turned off the computer before the reset process was complete, you may need to perform a reset again and complete the process.


Follow the steps in the below article to perform a reset.


Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



I am an HP Employee

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