Hp notebook battery blinks 5 times even when on/off both

[Shashank_90]

Hi,

I have notebook hp 15g-dr0008u product.

My laptop note book battery white led blinks 5 times when turned on or off and i want to resolve this issue.

I have tried other steps suggested in other answers like resetting power by holding power key for 12 seconds and reinstalling battery driver but when i turned off issue still remains same.

As I have inbuilt battery, so can't decide whether or not it would be advisable to open laptop back to remove battery and reinsert it.

Please help me if i should remove and reinsert battery or entirely replace it with new one?

[Nirvana_95]

Hi @Shashank_90 

Welcome to the HP Support Community. I see that your laptop battery light blinks 5 times. Do not worry, we are here to help you with it.

Since the battery of your laptop is inbuilt, you don't have to remove it. 

May I know from when are you facing this issue?

Did you make any changes to your system?

I would suggest you update all the drivers of your system to check if the issue persists. Here is a link that will help.

Along with that, please test the battery of your system. You may follow the steps using the link given here: https://support.hp.com/us-en/document/ish_2268927-1713329-16 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello @Shashank_90

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @Shashank_90 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!