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Xavier43
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Solved!

Hp pavilion 14-ce does not boot

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Example: Pavilion 14-ce0035nf
Microsoft Windows 10 (64-bit)

Hello,

it will be almost 6 months since my hp laptop pc has not started and emits light signals on the caps lock key. The signal is: 3 long blinks - 2 short blinks. After searching for a long time, I finally found an information on an HP support page: "Reseat the memory. See the section Reseating memory modules in a notebook for more information"
So I removed and then replaced the ram, but that did not change anything.
For information, the power supply, the ram and the ssd work.
After taking the pc apart, I noticed that when I hit the power button and let the pc run for a little while (while the blinks signal repeats) two inductors get particularly hot near the processor.
Could the problem of my pc be due to faulty components (like these inductors)? Or did you have any suggestion or similary problem with other pc (which are now repaired)?
Thank you in advance for your answers !

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andreja686
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проверьте пайку разъёма оперативной памяти, недавно отремонтировал ноутбук с точно такой проблемой, на нем были оторваны ножки.

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KrazyToad
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@Xavier43

 

Welcome to HP Support Community


I would like to help

 

This is a Hardware issue. Please contact HP Support in your Region for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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andreja686
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проверьте пайку разъёма оперативной памяти, недавно отремонтировал ноутбук с точно такой проблемой, на нем были оторваны ножки.

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Xavier43
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Merci beaucoup pour votre réponse ! Cependant, les pattes du connecteur RAM sont intact de même pour les pattes de la RAM.

Je n'arrive donc toujours pas a trouver une solution à mon problème. J'ai aussi remarqué qu'il y a un composant qui chauffe particulièrement beaucoup. J'imagine qu'il s'agit d'une inductance. Peut-elle être la cause des mes soucis ?

Merci d'avance.

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Xavier43
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Finalement, vous aviez raison ! Les connecteur de la ram était bel et bien dessoudés (même si cela ne se voyait pas à l'oeil nu). J'ai donc ressoudé un à un toutes les broches et miracle, le pc fonctionne !

Merci encore.

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andreja686
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Я рад что у вас получилось решить проблему 

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RodrigoB
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Hi andreja686

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
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