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Locked

‎10-22-2022 01:48 PM

HP Recommended
Product: HP Pavilion 15-bc014nl (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone. I own the hp of the title and I am experiencing quite a serious problem. All of a sudden,The pc started to drop with performance as if it has low power (which can't be due to the battery because I had removed it from the pc a while ago), until now that it doesn't turn on anymore. If I plug in the power supply connector the white light turns on, but as soon as I press the power button, the power light turns off and on again, but the pc doesn't boot up.

I tried to do several tests:

1) buying a new power supply
2)hold down the power button for a long time
3)remove the keyboard

None of this worked

4) I tried plugging in the battery and the pc starts. But even when plugged in, it only gets power from the battery.
Also, when the battery is off, it charges, but when on it charges hiccups.

What could it be?

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