Hp pavilion dv6 when power button is pressed all white lights flash once and the screen lights up wh

[11w3135]

when power button is pressed all the white lights flash and the screen lights up white the laptop is receiving power and the orange charging light shows have tried multiple hard drives with different os installed also i tied changing the ram processor and cmos battery

[The_Fossette]

@11w3135,

Welcome to the HP Support Community!

• Have you tried changing the motherboard?
• Have you checked with an external display?

Meanwhile, I recommend you contact support as it looks like a hardware issue and they will help you with the available service options for your computer.

Here is how you can get in touch with tech support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!