Hp pavilion won’t turn on

[Kclark60]

My HP pavilion 13 battery died and now won’t start up after plugging in charger. I opened up the computer and unplugged the battery, held the power button for 30 secs and then plugged it back in, and then tried to turn on computer... still nothing happened. I also used a different charger to make sure that wasn’t the issue. I’m unsure what the problem could be. Thanks in advance for your help!

[Riddle_Decipher]

@Kclark60 Clark Kent? from the 60s edition of Superman? did I guess that right? 😄

That out of the way, I suggest you perform the below steps, if not done, yet:

Have you attempted to connect the device to an alternate power cord or adapter?

Or check with another wall outlet, excluding any surge protectors to check if it works?

Alright, here's the best way to revive the laptop, using the HP Guided Troubleshooter: 

CLICK HERE FOR STEP BY STEP GUIDE

(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

If the above doesn't help or the steps are insufficient, check the below steps:

Let's start with a hard reset of your notebook computer before you try any other troubleshooting steps.

Reasons for a hard reset

A hard reset has the following effects:

• Clears the memory.

• Reestablishes the connection between the BIOS and the hardware

The following conditions can be helped by the hard reset:

• Windows stop responding.

• The display suddenly goes blank.

• The computer does not wake from sleep or hibernate modes.

• Software applications freeze or fail to respond.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

P.S: Welcome to HP Community 😉

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